Returns & Exchanges
At Frøya Organics, we want you to be completely satisfied with your natural beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all organic formulations.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original eco-friendly packaging to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing